Your data
Privacy summary
Privacy summary
Explora stores the research you create, what you describe, progress on research cards, optional short notes, and basic product usage, so your timeline can remember. We do not run your AI chat for you, and we do not store those chat transcripts.
Who we are
Explora operates the consumer product at explora.health. For privacy questions or requests, email privacy@explora.health. Legal entity name, registered address, and data-controller details will be published in the full Privacy Policy when counsel completes that pack.
Data we store
- What you type when you start researching (health-adjacent research text)
- Progress on research cards, optional short excerpts you choose to save, and optional notes
- Basic product usage (not full transcripts from your AI chat)
- A device cookie or signed-in account so your timeline can continue
- Optional waitlist email and optional pricing feedback
- Family identity records you add (display name, relationship, separate timeline for each person), when you use Family Care features
Why we use it
- Provide your research timeline and visit-prep notes
- Keep family members' research on separate identity records
- Authenticate you (magic link today; other sign-in options only after privacy updates)
- Operate and improve the product using basic usage metrics without chat transcripts
- Contact waitlist subscribers when paid plans open, if you asked us to
Cookies and device identifiers
We use a first-party device cookie so your timeline persists between visits. If you sign in with a magic link, we associate your research with your account id instead of the anonymous device cookie. We do not use advertising cookies on the consumer hub today. If that changes, we will update this summary and, where required, offer choices.
Service providers
We use infrastructure providers to host and run Explora. Today that typically includes database and auth hosting, application hosting, and email delivery for magic links or waitlist messages. When paid billing or social sign-in opens, payment and identity providers will be listed here before those features go live.
Who this is for
Explora sign-in is for adults. You can research for yourself or for someone you care for. Every person you add gets their own identity record and timeline. If you are under 18, involve a parent or guardian and a qualified clinician for care decisions.
Family records
Every person in your household graph, adult or child, has their own identity record and timeline. Sign-in stays with one adult account. Minors do not get their own Explora login; a parent or guardian manages their record on that account.
Clinic records follow rights you already have under local rules, never a silent pull from someone else's chart.
- You. Connect hospital and clinic apps for your own visit notes, test results, and medications when that opens.
- Children. A parent or guardian may add records they already manage for that child in those apps, or upload what they already hold. The child's identity record stays theirs; access is parent or guardian controlled on your account.
- Other adults. Connecting another adult's clinic records needs their permission, an invite when that opens, or access their hospital already gave you as a proxy. Until then, you can organize research notes for someone you care for without connecting their clinic apps.
Children under 13
Explora is not directed at children under 13 as account holders. If you add a family identity record about a young child, you do so as a parent or guardian. Contact us to review or delete that information. Additional parental-consent steps may apply before features that collect more detail about children.
Retention
Research and account data stay while your account or device timeline is active, unless you ask us to delete sooner. Exact retention schedules will be finalized with counsel before paid plans open. Email privacy@explora.health anytime for an early deletion request.
Security
We use industry-standard hosting controls and, where configured, application-layer encryption for sensitive device fields. No method of transmission or storage is perfectly secure. Report concerns to privacy@explora.health.
International users
Explora is operated for a US-first launch. If you access Explora from another country, your information may be processed in the United States or other locations where our providers operate. Region-specific notices will be added before we market heavily in the UK or EU.
Your choices
- Email us to request access or deletion of research and account data we hold.
- Export and self-serve deletion tools are planned when paid plans open.
- See also Safety information and Terms of use.